Who We Are


OSG Service Group are a first class professional service provider with a difference.

We provide a full range of security and risk management services to both government and private sector clients. We work with each of our clients to fully understand their culture and strategy to deliver a service that meets their needs exactly, which is why we enjoy working with some of the best known companies and local authorities.

OSG has a commitment to quality, reliability and professionalism which is unrivalled, and as a result we work with many of the leading corporations and local authorities across the UK. We have developed training programs with an emphasis on customer service, combining a friendly reassuring presence with strong security awareness.

We uphold the highest levels of industry performance standards and accolades and are regularly audited by the National Security Inspectorate (NSI Gold Standard) to certify compliance with the following British Standards;

  • BS EN ISO 9001:2015 Quality Management
  • BS 7858:2019 Security Screening
  • BS 7499:2020 Static Guarding and Mobile Patrols
  • BS 7960:2016 Door Supervision
  • Retail Security Services

OSG are audited to certify compliance with stringent Health & Safety requirements and hold CHAS accreditation.

Our People

At OSG, we know that our continued success depends on the quality and commitment of our teams.

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In order to attract and retain officers of the right calibre, not only do we ensure that our pay and working conditions remain better than most, we genuinely care about our staff and make everyone feel part of the team.

Our Service Philosophy

 

We recognise that each client has individual requirements and that our success is dependent upon working with you to find the right solutions to fit your needs. Our service philosophy has been developed around a core set of values and guiding principles which are fundamental to the company's continued success;

  • We pride ourselves on delivering excellent customer service
  • We are committed to protecting our customers assets, reducing crime and the fear of crime
  • We create and maintain a partnership with client management
  • We demonstrate professionalism and integrity in everything we do
  • We maintain confidentiality in every aspect of our service
  • While competitive, we will always direct our business on quality of service rather than low price
  • We deliver first class training
  • We care about staff welfare and individual development